Pricing
Start free. Pay as the hospital grows.
Free up to 5 doctors. A ₹999 starter SKU. After that, choose the meter that fits how your hospital actually runs.
Free
Up to 5 doctors. Run a small clinic end to end.
- OPD, billing, pharmacy basics
- 1 location
- ABHA & e-invoice
- Community support
Starter
Single tier-2/3 hospital getting organised.
- All Free features
- IPD & wards
- Lab + radiology orders
- Biomedical waste manifest
- Email + WhatsApp support
Growth
Multi-department hospitals scaling up.
- All Starter features
- Per-bed or per-doctor billing
- HRMS & payroll
- Accounting
- Priority support
Enterprise
Groups, chains and high-volume sites.
- All Growth features
- Per-encounter & per-claim
- On-prem / edge option
- SLA & onboarding
- Dedicated success manager
Figures are indicative. Taxes extra as applicable under GST. Final pricing confirmed in your quote.
How metering works
Pay for what the hospital uses.
Per bed
Charged on active beds. Best for IPD-heavy hospitals.
Per doctor
Charged on active prescribers. Best for OPD-led clinics.
Per encounter
Pay only for visits handled. Best for variable load.
Per claim
PMJAY / CGHS / ECHS / insurance claim processing.
Per AI minute
Ambient scribe and voice features, when enabled.
Marketplace
Revenue share on third-party add-ons you choose.
Quick estimate
Rough monthly estimate
Indicative only. Move the sliders to see a ballpark.
Uses indicative rates set by OneCity. Your quote may differ. Free up to 5 doctors.
Published rates
What OneCity costs, in numbers
These are the same rates the estimate slider above uses. Published so you can budget without booking a call first. GST applies as per prevailing rates.
| Plan or meter | Rate | How it is counted |
|---|---|---|
| Free | ₹0 | Up to 5 doctors. No card, no time limit. |
| Starter | ₹999 per month | A single tier-2 or tier-3 hospital. No setup fee. |
| Per bed | ₹49 per bed, per month | Beds active in the system during the billing month, not sanctioned capacity. |
| Per doctor | ₹199 per doctor, per month | Doctors active in the billing month. First 5 are free. |
| Per encounter | ₹3 per encounter | OPD and IPD encounters recorded in the month. |
| Per claim | On request | TPA, PMJAY and NHCX claim processing. Quoted on volume. |
| Per AI minute | On request | AI assist usage. Quoted on volume. |
| Marketplace | On request | Third-party integrations and add-ons. |
You can switch between per-doctor and per-bed metering at the start of any billing cycle. Growth and Enterprise include guided onboarding in the plan.
Frequently Asked Questions
Is the free tier really free? +
Yes. Up to 5 doctors, no card, no time limit. You pay only when you outgrow it.
How is per-bed pricing counted? +
On beds that are active in the system during the billing month, not your total sanctioned capacity.
Is there a setup or onboarding fee? +
No setup fee on Free and Starter. Growth and Enterprise include guided onboarding in the plan.
Can I switch from per-doctor to per-bed later? +
Yes. You can change the metering model at the start of any billing cycle.
Do you offer on-premise for tier-2/3 hospitals with poor connectivity? +
Yes, on Enterprise. An edge deployment keeps core workflows running offline and syncs when the link returns.
What you get at every tier
Every pricing tier includes the full module list with NABH accreditation tracking and compliance coverage built in. Recently added modules include blood bank management, emergency and casualty, fire safety NOC tracking, and HAI surveillance. For a side-by-side comparison with other systems, see the 10-system comparison.
Not sure which meter fits?
Tell us your bed count and OPD load. We'll send a plan in plain numbers.