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Module group 23

Telemedicine

The problem

Teleconsults happen on consumer apps with no record or compliant Rx.

How OneCity handles it

Compliant teleconsultation with consent, notes and e-prescription per the NMC Telemedicine Practice Guidelines 2020.

Telemedicine workflow in OneCity ERP

What's inside

India compliance

  • NMC Telemedicine Practice Guidelines 2020
  • DPDP Act 2023

Integrations

  • OPD
  • e-Prescription
  • Patient portal

Vendor integrations run in stub mode — payloads generated to spec, live posting enabled per site after onboarding.

Questions

Is it NMC-compliant?+

The flow captures the consent and record-keeping the 2020 guidelines require.

Every OneCity module ties into the same shared patient record and compliance tracking, not a separate silo. For how this fits your broader accreditation planning, see our guide to NABH accreditation software. If you are still working out rollout timing, our guide to realistic ERP implementation timelines covers how modules like this one typically get sequenced. Pricing for this module is included from the Starter tier upward — see the full pricing breakdown, or the complete module list for how it fits alongside everything else.

Related reading

External references

← Quality & NABH Audit Ambulance Dispatch →

See Telemedicine on real data.

Book a 30-minute walkthrough or start free up to 5 doctors.

Frequently asked questions

Is it NMC-compliant?

The flow captures the consent and record-keeping the 2020 guidelines require.