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Module group 23

Telemedicine

The problem

Teleconsults happen on consumer apps with no record or compliant Rx.

How OneCity handles it

Compliant teleconsultation with consent, notes and e-prescription per the NMC Telemedicine Practice Guidelines 2020.

Telemedicine workflow in OneCity ERP

What's inside

India compliance

  • NMC Telemedicine Practice Guidelines 2020
  • DPDP Act 2023

Integrations

  • OPD
  • e-Prescription
  • Patient portal

Vendor integrations run in stub mode — payloads generated to spec, live posting enabled per site after onboarding.

Questions

Is it NMC-compliant?+

The flow captures the consent and record-keeping the 2020 guidelines require.

Related reading

External references

← Quality & NABH Audit Ambulance Dispatch →

See Telemedicine on real data.

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