Telemedicine Consent (TPG 2020)
The teleconsultation flow captures patient consent, records the session and produces an e-prescription — the chain the 2020 guidelines require.
NMC
NMC & Telemedicine Guidelines
The National Medical Commission governs professional conduct, telemedicine practice (NMC Telemedicine Practice Guidelines 2020) and advertising norms. OneCity enforces teleconsult consent capture, prescriber identification by NMC registration number, and restricts doctor-profile copy to factual qualifications.
Why it matters
NMC can suspend a doctor's licence for conduct violations. Telemedicine without documented consent and proper Rx is a direct risk.
How OneCity covers it
Prescriber Identification
Every prescription carries the doctor's NMC registration number (nmc_reg_no), linking the Rx to a verified prescriber.
Doctor Profile Advertising
Public doctor profiles present qualifications factually and do not make prohibited claims, per NMC's Code of Medical Ethics.
Modules involved
TelemedicineOPDe-PrescriptionDoctor Marketplace
Every compliance area OneCity covers ties into the same audit trail and quality tracking used across the platform, not a separate reporting system. For how this fits your broader accreditation planning, see our guide to NABH accreditation software. If you are sequencing this alongside other compliance work, our guide to realistic ERP implementation timelines covers how hospitals typically prioritise overlapping requirements. See our guide to choosing hospital management software for how compliance fits into the broader evaluation.
Related reading
Official sources
- NMC — National Medical Commission — Regulator for medical education and practice
Questions
Is teleconsultation legal in India?+
Yes, under the NMC Telemedicine Practice Guidelines 2020, with documented consent and compliant Rx.
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Frequently asked questions
Is teleconsultation legal in India?
Yes, under the NMC Telemedicine Practice Guidelines 2020, with documented consent and compliant Rx.