Works on 2 Mbps
Designed for the connectivity hospitals in Visakhapatnam (Vizag) actually have. The ward app works offline.
Visakhapatnam (Vizag), Andhra Pradesh
Vizag's growing healthcare sector serves coastal AP. Tier-2 hospitals here need affordable ERP that works on the connectivity they have.
Visakhapatnam (Vizag) healthcare
Compliance ready
Healthcare landscape in Visakhapatnam
A major port city and the healthcare referral centre for north coastal Andhra Pradesh, with steady private hospital investment alongside government medical college capacity.
State scheme: Andhra Pradesh's state health assurance scheme, layered on Ayushman Bharat PM-JAY and administered by the Aarogyasri Health Care Trust.
Running a hospital in Visakhapatnam
Visakhapatnam is a working port city and a real cyclone-exposure zone — the Bay of Bengal has produced major storms here before, and hospital operations that depend on constant connectivity are the first thing to break when a cyclone knocks out power and networks for days at a time. Port and industrial work also bring a steady occupational-injury caseload alongside general referral volume from the north coastal Andhra region.
A cyclone doesn't just disrupt one hospital — it disrupts the whole region at once, which means a facility that keeps functioning through the outage becomes the de facto emergency centre for its area. That's not a theoretical scenario for Vizag; it's a planning assumption. Systems that require a live internet connection to record a single vital sign are a genuine patient-safety risk here, not just an inconvenience.
In a cyclone-prone city, staff need to trust the system enough to rely on it under pressure, not fight it during an actual emergency. That trust only comes from a workflow that already matches how the ward runs day to day, not a redesigned process staff have to relearn mid-crisis.
Who OneCity fits in Visakhapatnam
| Hospital size | Plan | Modules |
|---|---|---|
| 15–20 bed nursing home | Free — up to 5 doctors | OPD, billing, pharmacy basics |
| 50–150 bed multi-specialty | Growth (per bed/doctor) | + IPD, lab, insurance claims |
| 150+ bed tertiary/referral | Enterprise | + radiology, blood bank, HR/payroll, full module set |
15–20 bed nursing home: Often running on spreadsheets or a basic billing tool before switching — the free tier replaces both without a migration project, no card required to start, and no minimum contract locking the hospital in before it's proven the fit.
50–150 bed multi-specialty: Typically the point where paper-based IPD records and manual insurance claims become the actual bottleneck, not doctor availability — this is where a single connected system starts paying for itself in staff time alone, since the same patient record now carries through admission, ward stay and discharge billing.
150+ bed tertiary/referral: Where the case for one system is strongest, since patients move between departments constantly and a fragmented record slows every handoff — radiology, blood bank and HR run on the same patient and staff data as everything else, so a specialist reading a lab result doesn't need a second login to see why the test was ordered.
See exact pricing at /pricing.
Andhra Pradesh compliance OneCity handles
Biomedical waste segregation and the digital manifest fall under the BMW Rules 2016 (Ministry of Environment, Forest and Climate Change), filed through the Andhra Pradesh Pollution Control Board. The DPDP Act 2023 — Section 4 — requires explicit, purpose-specific consent before any health data is processed or shared; OneCity captures this once at registration through the ABDM consent flow and reuses it across every module that touches that patient's record. NABH 6th edition assessors expect documented evidence against the AAC (Access, Assessment and Continuity of Care) and COP (Care of Patients) chapters — OneCity's clinical workflows generate that evidence as a by-product of normal use rather than a separate reporting exercise. GST e-invoicing on patient bills follows CGST Rule 48 format requirements, with the Bill of Supply switch under CGST Rule 49 applied automatically where GSTIN isn't present. Pharmacies handling Schedule H1 and NDPS-controlled drugs need a narcotics register that survives inspection under the NDPS Act 1985 — OneCity's pharmacy module maintains that register as part of normal dispensing, not as a separate manual log. Labs pursuing NABL accreditation under ISO 15189:2022 need documented sample-to-result traceability — the laboratory module logs every step from collection to result release as part of normal operation, not a retrofit for audit season. Facilities running ultrasound or radiology services fall under the PCPNDT Act 1994 — Form F documentation is mandatory for every scan, and the radiology module generates it automatically rather than relying on a separate paper register. Patient registration also supports ABHA linkage and verification directly, generating FHIR R4-compliant records that can be shared through India's national Health Information Exchange without a separate integration project. See the full compliance map at /compliance.
Getting started in Visakhapatnam
Start on the free tier — no setup fee, no card required, live in under a day for OPD, billing and pharmacy. Once the team is comfortable, a short pilot on one department (usually OPD or the pharmacy counter, since both have the clearest before-and-after for staff to judge) validates the workflow against Visakhapatnam's actual patient volume before rolling out IPD, lab and insurance claims. Support runs IST business hours, matching every hospital's own operating day — there's no timezone gap to plan around, and no separate onboarding fee tied to how many modules the hospital eventually switches on.
Designed for the connectivity hospitals in Visakhapatnam (Vizag) actually have. The ward app works offline.
GST e-invoice, BMW Rules 2016, NABH formats, ABDM and DPDP — not bolted on after the fact.
Free up to 5 doctors. Paid plans scale by bed, doctor or encounter. No setup fee.
Explore more
Government health portals
Yes. OneCity is cloud-hosted and available to any hospital in Visakhapatnam (Vizag), Andhra Pradesh. No local server needed.
The admin and clinical interface is English. Telugu + English support for patient-facing screens is on the roadmap.
Free up to 5 doctors. The Starter plan is ₹999/month. Growth and Enterprise plans scale by bed or doctor count.
Yes — this is exactly the scenario the offline-first ward app is built for. Vitals, medication administration and nursing notes queue locally through an extended outage and sync fully once connectivity is restored, even after several days offline.
Yes. The TPA/Insurance Claims module handles Ayushman Bharat PM-JAY and the state's Aarogyasri-administered scheme claims, with pre-authorisation and status tracking in one workflow.
Both. The free tier covers up to 5 doctors with OPD, billing and pharmacy — right-sized for a small nursing home. Paid plans scale by bed, doctor or encounter count as the hospital grows, on the same system, with no separate product to migrate to later.
OPD, billing and pharmacy basics can be live the same day on the free tier. A full rollout including IPD, lab and insurance claims typically follows a short one-department pilot, so the timeline depends on how fast the hospital wants to move through it — there's no mandatory implementation project or minimum contract period forcing a slower pace.
Yes. Patient registration supports ABHA linkage and verification at the point of registration, and every record generated is FHIR R4-compliant for sharing through India's national Health Information Exchange.
Yes. NABH 6th edition assessors look for documented evidence against the AAC and COP chapters — OneCity's clinical and nursing workflows generate that evidence as part of normal daily use, rather than requiring a separate audit-prep exercise before every assessment cycle.
Free up to 5 doctors. A 30-minute walkthrough on real data.